Service Agreement & Terms and Conditions

1.1

The Company agrees to provide digital marketing, branding, content creation, paid advertising, website development, YouTube automation, and related IT services as outlined in the approved proposal or quotation.

1.2

Services shall be delivered in accordance with the mutually agreed scope, timelines, and payment structure.

1.3

Any additional services not mentioned in the original agreement shall require a written amendment and may incur additional charges.

2.1

A non-refundable advance payment (as specified in the proposal) is required before commencement of services.

2.2

Remaining balances shall be paid according to agreed milestones or billing cycles.

2.3

Monthly retainers must be paid in advance prior to service continuation.

2.4

Failure to make timely payments may result in suspension or termination of services without liability to the Company.

2.5

Advertising budgets, third-party software fees, hosting, domain charges, and platform fees are separate from service charges.

3.1

The Client shall provide accurate business information, required access credentials, and necessary approvals in a timely manner.

3.2

The Client is solely responsible for ensuring that their products, services, and claims comply with applicable laws and platform policies.

3.3

Delays caused by the Client's failure to provide materials, feedback, or approvals shall extend project timelines accordingly.

4.1

The Company shall implement professional marketing strategies; however, it does not guarantee specific sales, revenue, or business outcomes unless expressly agreed in writing.

4.2

Marketing performance may be affected by market conditions, competition, audience behavior, and third-party platform algorithms beyond the Company's control.

5.1

Upon full payment, ownership of final deliverables shall transfer to the Client.

5.2

The Company retains the right to showcase completed projects in its portfolio unless otherwise agreed in writing.

5.3

All preliminary concepts, drafts, or unpaid materials remain the intellectual property of the Company.

6.1

Both Parties agree to maintain strict confidentiality regarding business strategies, trade secrets, financial data, login credentials, and proprietary information.

6.2

Confidential information shall not be disclosed to third parties without prior written consent.

7.1

Revisions shall be provided as specified in the proposal.

7.2

Requests exceeding agreed revision limits may incur additional fees.

7.3

Major scope changes require written approval and cost adjustment.

8.1

Either Party may terminate this Agreement by providing written notice.

8.2

The Client shall pay for all services rendered up to the termination date.

8.3

No refunds shall be issued for completed or ongoing work.

9.1

The Company shall not be liable for:

• • Platform account suspensions
• • Algorithm changes
• • Third-party service failures
• • Loss of profits or indirect damages

9.2

Total liability, if any, shall not exceed the amount paid by the Client for the specific service in dispute.

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